vii. Legal

Accessibility statement.

Fragrance House is committed to making our website and store welcoming and usable for everyone, including people with disabilities.

Last updated: [date]

Our commitment

We aim to provide an accessible, inclusive experience online and in person at 1750 St James St, Winnipeg. We work to meet the standards of The Accessibility for Manitobans Act (AMA) and its customer service and information standards.

Standards we follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our target standard for this website.

What we’ve done

  • Semantic, keyboard-navigable structure and visible focus indicators.
  • Text alternatives for meaningful images and icons.
  • Colour choices and a light/dark theme intended to support readable contrast.
  • Support for reduced-motion preferences.
  • Responsive layouts that work across phones, tablets and desktops.

Known limitations

Accessibility is an ongoing effort and some areas may not yet be fully optimised. [list any known issues, or remove this section]. We are actively working to improve them.

Alternative formats & assistance

If you need information from this site in another format, or would like help placing an order, we’re glad to assist by phone, email or in store.

Feedback

If you encounter a barrier using our website, please tell us — your feedback helps us improve. Contact us at [contact email], [phone], or visit us in store. We aim to respond within [timeframe].